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Carpet Maintenance

Fine handcrafted carpets and rugs are made from natural fibers and dyes which produce individual variations that add to the beauty of each piece. Some shedding is expected & it is not a defect in the carpet/rug.

Purchasing a carpet can represent a significant investment and like all quality home furnishings, proper care is required to maintain its beauty. With the correct care and maintenance, you will extend the useful life of your carpet and assure many years of comfort and satisfaction. We recommend that you follow these care and maintenance guidelines in order to protect your investment.

Carpet fibers are designed to hide soil and reflect light. Consequently, soil in carpet is not as visible as it is on smooth flooring where soil remains on the surface and is easily seen. The ability of today’s carpet fibers to hide soiling is a positive feature. However, the lack of apparent soiling does not eliminate the need for regular cleaning. Soil can damage the fibers permanently if allowed to remain in the pile. Even with carpet’s ability to resist soiling and stains, a regular maintenance program extends the life and appearance of your carpet.

CARE INSTRUCTIONS

WOOL RUGS CARE
  • Vacuum your rug using a low-powered vacuum cleaner without a beater brush.
  • Don’t pull any loose thread, use scissor to cut.
  • Use of rug pad is recommended.
  • Remove spills immediately.
  • Rotate occasionally to equalize wear.
  • Avoid using the rug in damp or wet surface.
  • Avoid harsh chemicals that could damage/fade the rug.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.
  • Never pour any type of stain remover directly on wool rugs.
  • For Hand Tufted Wool/Wool mix with any other material carpet, dry cleaning is recommended. Woven, Handloom and Knotted carpet made from wool can be washed.
VISCOSE SILK/BAMBOO SILK/ TENCEL SILK RUGS CARE
  • Vacuum your rug using a low-powered vacuum cleaner without a beater brush.
  • Don’t pull any loose thread, use scissor to cut.
  • Use of rug pad is recommended.
  • Remove spills immediately.
  • Rotate occasionally to equalize wear.
  • Avoid using the rug in damp or wet surface.
  • Avoid harsh chemicals that could damage/fade the rug.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.
  • Never use electric rug cleaners or scrub vigorously when cleaning a Viscose Silk / Bamboo Silk / Tencel Silk rug.
  • Never clean these yarn rugs with water – instead, use a citric or acetic acid solution
  • Use a very small amount of solution when spot cleaning these fibre rugs because these are very absorbent fibres.
JUTE / SISAL / HEMP / SEA GRASS / PETUA FIBRE RUGS CARE
  • These rugs are made from the natural fibers and are easy to clean and typically require only a standard vacuuming.
  • Don’t pull any loose thread, use scissor to cut.
  • Use of rug pad is recommended.
  • Remove spills immediately.
  • Rotate occasionally to equalize wear.
  • Avoid using the rug in damp or wet surface.
  • Avoid harsh chemicals that could damage/fade the rug.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.
  • For heavier stains, use 50/50 ratio water and white vinegar mixture, or diluted laundry soap and a clean, damp rag.
  • Do not wash Jute/Sisal/Hemp/ Sea grass fibres.
POLYPROPYLENE / P.E.T. / POLYESTER RUGS CARE
  • Vacuum your rug using a low-powered vacuum cleaner without a beater brush.
  • Don’t pull any loose thread, use scissor to cut.
  • Use of rug pad is recommended.
  • Remove spills immediately.
  • Rotate occasionally to equalize wear.
  • Oil-based stains are very difficult to remove from the carpets. So remove oil-based spills and stains immediately.
  • Avoid harsh chemicals that could damage/fade the rug.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.
  • Keep the rug away from the fire, high temperature and direct expose to sunlight for a long.
  • Carpets made from polypropylene / P.E.T. / Polyester / Nylon fibres can be washed with normal water.
LEATHER RUGS CARE
  • Don’t wash or dry clean the leather rugs.
  • Avoid discoloration and fading by keeping rug out of direct sunlight.
  • Use of rug pad is recommended.
  • Remove spills immediately.
  • Rotate occasionally to equalize wear.
  • Avoid using the rug in damp or wet surface.
  • To remove any moisture in the rug, air dry your leather rugs.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.
  • Keep the rug away from the fire, high temperature and direct expose to sunlight for a long.
  • Use a broom regularly to remove dust from the carpet.
PURE SILK RUGS CARE
  • Vacuum silk rugs regularly or Sweep silk rugs with a broom.
  • Don’t pull any loose thread, use scissor to cut.
  • Use of rug pad is recommended.
  • Remove spills immediately.
  • Rotate occasionally to equalize wear.
  • Remove dust and debris by shaking the rug off outside. This also will help air out the rug to remove any odors.
  • To remove any moisture in the rug, air dry your leather rugs.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.
  • Do not use bleach to clean a Silk rug. Bleach is a very strong cleaning agent which may harm the silk fibres in your rug.
  • Do not let water sit on the silk.
  • Do not scrub the rug to avoid damaging pile.
LINEN RUGS CARE
  • Regularly clean the carpet to avoid an excessive accumulation of dirt.
  • Vacuum your rug using a low-powered vacuum cleaner without a beater brush.
  • Don’t pull any loose thread, use scissor to cut.
  • Rotate occasionally to equalize wear.
  • Remove spills immediately.
  • Avoid using the rug in damp or wet surface.
  • Avoid harsh chemicals that could damage/fade the rug.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.
COTTON RUGS CARE
  • Regularly vacuum clean or broom the carpet to avoid an excessive accumulation of dirt.
  • Cotton rugs are washable and easy to clean.
  • Remove spills immediately.
  • Use a tablespoon of washing up liquid and one cold cup of water mixed to make an excellent solution to start cleaning.
  • Don’t pull any loose thread, use scissor to cut.
  • Use of rug pad is recommended.
  • Rotate occasionally to equalize wear.
  • Avoid using the rug in damp or wet surface.
  • Avoid harsh chemicals that could damage/fade the rug.
  • Do not fold the rug, store rug by rolling it front side out and wrapping it in poly bag /cloth for protection.

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